Microlent IT Solutions (“we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose information that you provide when using our website or services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

Identifiable Information: Name, email address, phone number, business contact details, billing information, etc., provided when you inquire or sign up for our services.Account Information: Data you provide when registering on our site or creating an account for using our services.

1.2 Non-Personal Information:

Technical Data: Browser type, device type, IP address, operating system, and usage data (pages visited, time spent, etc.). Cookies and Tracking Data: We use cookies to enhance your experience and gather information on how you use our website for analytical purposes.

2. How We Use Your Information

We use the collected data for the following purposes:

To provide, maintain, and improve our IT services such as website development, mobile apps, SaaS solutions, and digital marketing.

To respond to inquiries, customer support requests, and other communication.

To process transactions, send invoices, and confirm services.

To enhance website functionality and tailor content to user preferences.

To send marketing communications (only if you consent).

3. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your information in the following situations:

Service Providers: With trusted third parties that help us deliver services (e.g., web hosting, payment processing).

Legal Compliance: To comply with legal obligations, protect our rights, or prevent fraud.

Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement reasonable measures to protect your personal data from unauthorized access, use, or disclosure:

Encryption: Secure methods to protect sensitive data.

Access Control: Limiting access to personal data to authorized personnel only.

Regular Audits: Security assessments to identify and address vulnerabilities.

5. Your Rights

You have the following rights regarding your personal data:

Access: You may request a copy of the personal data we hold about you.

Correction: You may request that we correct any inaccurate or incomplete information.

Deletion: You may request the deletion of your personal data, subject to any legal obligations.

Opt-out: You may choose not to receive marketing communications by clicking the “unsubscribe” link in emails or contacting us.

6. Retention of Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Cookies Policy

We use cookies to enhance user experience and analyze website performance. Types of cookies include:

Necessary Cookies: Required for the operation of our website.

Performance Cookies: Help us analyze user behavior to improve services.

Preference Cookies: Save user preferences for a personalized experience.

You can manage cookie settings through your browser.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these third-party sites. Please review their privacy policies before sharing personal information.

9. Changes to this Privacy Policy

Microlent reserves the right to update or change this Privacy Policy. Any significant changes will be posted on our website, and the updated policy will have an effective date. By continuing to use our services after such changes, you accept the updated policy.